HOW TO MAKE A CLAIM

At Cabsurance, we offer a range of options to enable you to make a claim. Our service is tailored to your individual requirements so please select the option that works best for you.

BY PHONE
BY PHONE

Please call our claims team on

020 7398 8123

BY EMAIL
BY EMAIL

Please email

claims@cabsurance.com

USING OUR CLAIMS APP
USING OUR CLAIMS APP

Download the Specialist Risk Claims app for free on the App Store or Google Play

App StoreGoogle Play Store

How to Make a Claim

As a specialist taxi insurance broker, we understand the importance of keeping your taxi on the road. If it is off the road and you need to make a claim, you want to know that experienced professionals are handling it as quickly and thoroughly as possible.

With over 100 years of combined experience, our multi-award-winning claims team provide exceptional customer service, complemented by relentless attention to detail. Our goal is to take the stress of managing claims out of your hands and getting you and your cab back on the road as quick as we can.

Whether you prefer to make a claim over the phone, by email or using our Claims App, our service is fully tailored to your individual requirements.

Why Cabsurance?

WHY CABSURANCE?

  • Our dedicated claims handlers provide full claims support.

  • We provide full technical assistance with complex claims.

  • Our solution allows you to focus on running your business.

  • Reporting your claims has never been easier with the use of our Claims App which is one of a kind in the taxi insurance market.

REPORTING YOUR CLAIMS HAS NEVER BEEN EASIER USING OUR CLAIMS APP

Streamline your claims process

The use of our claims app makes reporting your motor claims easier than ever, with users of the app seeing the time between the incident occurring and it being recorded cut by over 90%.

Report at the scene

Drivers can use the app to collect accurate and detailed evidence including GPS location data and images from the scene.

Cabsurance

‘’We have used the Claims App on several occasions now, communicating incidents in much faster timeframes allows us to capture claim and control our cost effectively. The benefits were immediately obvious how user friendly and effective the system is.”

– Cabsurance Customer

Cabsurance customer

“Lawrence Rose and I have been working together for over 30 years, looking after our fleet. We are excited about the future and look forward to building our relationship with Specialist Risk Group, all working together to build a sustainable future for taxis.”

Cabsurance customer

Cabsurance customer

"I truly appreciate everything you have done for me this last year and the level of professionalism you have displayed. My experience has certainly been a positive one and I hope we can do business again in the future."

Cabsurance customer

Cabsurance customer

“I must say a big thank you for the recommendation of Key Care Cover you offered at renewal of my Motor Insurance. Unfortunately, I recently lost my BMW car key and was told by BMW that the replacement cost would be £520.
When I contacted yourselves, you advised me that it was not a problem as my lost key would be covered under my Key Care policy. A phone call later my claim was authorized I ordered and paid for a replacement with the costs being reimbursed within 24 hours.
I cannot thank you enough and I have no hesitation in recommending the additional cover and especially the services your company offers.”

Cabsurance customer

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